Privacy Policy

Last updated: July 21, 2026

1. Information we collect

Handy Man West Hartford ("we", "us", or "our") is a home repair and maintenance business based in West Hartford, Connecticut. When you request service, call our office, or fill out a form on this website, we may collect:

  • Your name, phone number, and email address
  • The town or street address where you'd like work done
  • A description of the repair or project
  • Any photos or notes you share about the job
  • Payment information (processed by third-party providers — we do not store card numbers)

2. How we use your information

We use the information you share with us only for these purposes:

  • Calling or emailing you back to scope and schedule your job
  • Confirming appointments and sending optional service reminders
  • Preparing quotes, invoices, and warranty documentation
  • Improving our service and responding to your questions
  • Meeting Connecticut and federal legal requirements (tax, insurance, records)

3. Sharing your information

We do not sell your personal information. We only share it with:

  • Team members and subcontractors who need it to complete your job
  • Payment processors and accounting providers who handle transactions
  • Government or regulatory bodies when the law requires it (e.g., insurance claims, permit filings)

4. Data security

We take reasonable steps to protect your information from unauthorized access, alteration, or disclosure. Written records are kept in a secured local office and digital records are stored on password-protected systems.

5. Your rights

You have the right to:

  • Ask what personal information we hold about you
  • Correct anything that's inaccurate or out of date
  • Ask us to delete your information, subject to record-keeping obligations
  • Opt out of any optional communications at any time

6. Cookies and site analytics

This website uses basic cookies and analytics tools to understand which pages homeowners find helpful and to improve the site. You can disable cookies in your browser settings without breaking the site's core functionality.

7. Third-party services

We may link to third-party services such as Google Maps, review platforms, or scheduling tools. Their own privacy policies apply when you interact with them.

8. Contact us

If you have any questions about this policy or would like to exercise your rights, contact us at:

We may update this policy from time to time. When we do, we'll change the "Last updated" date at the top of this page.